Introduction
Make sure to turn off the printer before beginning the cleaning process
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Make sure the printer is turned off, then open the cover, lifting gently until it rests on top of the printer.
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With one hand, press down on the top of the printhead.
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With the other, rotate the green release lever clockwise.
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Remove your hand from the printhead and the printhead should now be able to be lifted up.
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Uncap the cleaning pen and use the tip to clean the glass surface of the print head, ensuring there is no label or ribbon residue, or dust or other particulate.
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You should do this each time you go through a roll of labels to ensure optimal print quality and performance. Doing so regularly can extend the lifespan of your printer by 2 to 3 times.
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