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Number Update 07.15.22

Major VersionM

by Eric Sutter

  1. Tap on to open the 'Quick Support' app on the taskbar of the homepage. Tap on to open the 'Quick Support' app on the taskbar of the homepage. The one pictured has been redacted for personal privacy.
    • Tap on to open the 'Quick Support' app on the taskbar of the homepage.

    • Tap on to open the 'Quick Support' app on the taskbar of the homepage.

    • The one pictured has been redacted for personal privacy.

    • The technical support representative will use 'Your ID' to connect to your device

    • You will then be prompted with the question shown in Image 3.

    • Select 'Allow.'

    • QuickSupport will automatically minimize and the technical support representative will now have remote0 access to your device. QuickSupport will automatically minimize and the technical support representative will now have remote access to your device.

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Eric Sutter

Member since: 05/22/2018

239 Guides authored

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Global Shop Employees Member of Global Shop Employees

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239 Guides authored

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