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Identify your USB cables with Image 1:
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USB-B
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USB-A
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Plug the USB-B into the printer's USB interface on the back.
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Plug the USB-A into your computer/laptop's USB port.
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Download the GSS Certified Printer Tool to your computer for your Global Shop representative to access your printer through.
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If you do not have it downloaded, download it HERE.
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Download TeamViewer on the same computer the printer is connected to.
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Download TeamViewer HERE.
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Go through and be ready to share the ID and Password with your Global Shop Representative from TeamViewer.
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Almost done!
Finish Line